Refund Policy
Refund Policy
30-Day Money-Back Guarantee & Free Returns
Guarantee
US & EU Customers
3-10 Business Days
On All Products
30-Day Hassle-Free Returns
We want you to love your GSEICE product! If you're not completely satisfied, you can return it within 30 days of delivery for a full refund - **no questions asked**. We believe in our products and stand behind their quality.
Free Returns for US & EU
We offer FREE labels for all customers in the United States and European Union within 30 days of delivery. No hidden fees, no stress.
Return Shipping Costs:
• Product defects/damage: FREE (Worldwide)
• Change of mind (US/EU): FREE
• After 30 days: Customer pays shipping
• Other regions: Contact support for options.
Local Return Centers
Avoid the hassle of international shipping. Return directly to our local hubs:
🇺🇸 United States (West Coast)
Jack, 2155 S Excise Ave Suite B, Ontario, CA 91761, USAPhone: (626) 899-8259
🇪🇺 Germany (NRW)
Sunny, Johann-Vaillant Str. 5, 40721 Hilden, GermanyPhone: +49 (0)21039678668
The GSEICE 3-Year Warranty
Engineered for Excellence. Built for Joy. We're part of your coolest moments with industry-leading protection.