Orders & Shipping
We ship to the United States, the United Kingdom, and select EU countries. Final availability and shipping options are shown at checkout.
Details: Shipping Policy
Orders dispatch in 24–48 hours on business days. Typical transit time is 2–5 business days once shipped.
We offer free shipping to qualifying destinations and orders; eligibility and carriers will be displayed at checkout.
Yes, tracking is emailed when your order ships. Some carriers support PO/APO/FPO; if unavailable at checkout, contact us here: Contact Us
Returns & Warranty
30-day returns from the delivery date. Items must be in original condition with all accessories.
Detail：Refund Policy
If defective/damaged on arrival, we provide a prepaid label; change-of-mind returns may deduct return shipping.
3-year limited warranty. For service or spare parts, submit your request with order/serial number and photos/video.
Product Use & Care
3 L (≈ 3.2 qt / 0.79 gal), up to 8–12 cups per batch at ~250 ml / 8 oz each.
About 15–45 minutes per batch depending on fill level and start temperature; often ~15–25 minutes with a pre-chilled mix.
Includes five preset modes plus a live temperature display with manual adjustment for precise control.
The machine provides a smart alert and brief protection, then automatically resumes when conditions are right. Multiple batches are fine—follow short rest intervals in the manual.
Run Auto Rinse with warm water, then wipe food-contact parts. Do not immerse the base or put electrical parts in a dishwasher. For removable accessories, follow the manual.
Click 【User Manual】to explore more guides and tips